NAS, short for National Administration Services, is one of the larger third-party administrators handling health insurance claims across the UAE. We've put its reimbursement form here so clinic staff and practitioners don't have to dig through NAS's own site every time a patient asks for it. If your clinic deals with NAS reimbursement forms, bookmark this page!

Oryx Medical AI can generate this exact NAS reimbursement form automatically, pre-filled from a patient's own record, and does the same for 20+ other UAE insurers. More on that further down.

What's in the NAS reimbursement form

The form is member-submitted and runs three pages. Section 1 captures member information (patient name and card number, date of birth, the principal member's details). Section 2 is the medical part, filled in by the treating physician, covering country of treatment, diagnosis, symptoms, and prescribed treatment, plus the physician's signature, stamp, and license number. Sections 3 and 4 cover the claimed invoices and the bank settlement details, and the last page is a requirements checklist NAS uses internally to confirm everything's attached.

There's no separate dental version. Whether the treatment is general or dental, the same reimbursement form covers it, one thing that makes NAS simpler than some other UAE TPAs that split forms by treatment type.

Common reasons NAS reimbursement forms get rejected

A rejected reimbursement form doesn't just delay the patient, it means redoing the paperwork from scratch. The usual culprits:

  • Missing original invoices or pharmacy receipts. NAS asks for original, itemized documents with a paid stamp, not photocopies.
  • No physician signature, stamp, license number, or specialty on the medical section.
  • Vague or missing clinical detail. A diagnosis and treatment description thin enough that the claims reviewer can't map it to a covered benefit gets flagged, not approved.
  • Incorrect diagnosis or procedure coding. Claims in the UAE are expected to follow DHA's coding standards: ICD-10-CM for diagnoses and CPT for medical procedures. A code that doesn't match the documented treatment is one of the fastest ways to get flagged for review.
  • Untranslated foreign documents. Treatment received outside the UAE needs an English or Arabic translation attached, or the claim stalls.
  • Missing bank details or a mismatched IBAN. NAS settles reimbursements by wire transfer or cheque, and incomplete settlement fields hold up payment even after the claim itself is approved.

Most of these are quick to catch with a second look before the form goes out, but a reviewer trained to spot them will catch what you miss.

How Oryx handles it

Oryx Medical AI fills this form in automatically, pulling the diagnosis, treatment detail, and correct ICD-10-CM or CPT codes straight from the patient's record, then adding the clinic's signature and stamp. One click instead of a stack of paperwork.

A complete, correctly coded reimbursement form is more likely to be approved, and you will get reimbursed faster. That's a patient who isn't stuck waiting on their money, and a clinic that isn't stuck redoing the same form twice.

If you want to automate and improve your insurance reimbursement forms, reach out to us at Oryx Medical AI!

See every UAE insurer's reimbursement form in our complete list, or reach out if yours is missing.

Spot an outdated NAS reimbursement form, or need us to add a UAE insurer that isn't listed yet? Message us on WhatsApp and we'll get it sorted.